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FAQ SECtion

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SCHOOL PHOTOGRAPHY FREQUENTLY ASKED QUESTIONS

Email parsons@parsonsphotography.com if you've got more questions and we'll do our best to answer.

  • How can I pay for my pictures?

    Before Picture Day: You are welcome to pre-pay for your pictures on our website by selecting the Pre-Order option and selecting the child(ren)’s school. Or by calling our Studio at 1(800)846-8469. On Picture Day: You may enclose in the Order Envelope either cash, check or a money order. You are also welcome to pay by card at the school with one of our cashiers. After Picture Day: Order online by selecting Pre-Order up to 1:00 p.m. the business day after Picture Day. Drop off order form, in studio, by 1:00 p.m. the business day after Picture day. Call our Studio at 1(800)846-8469 and place an order over the phone with one of our Customer Service Specialists.

  • Is it too late to place an order for my child(ren)’s School Portraits?

    We have the current school year and last school year’s Portraits still available for purchasing. Please call our Studio at 1(800)846-8469 to place an order over the phone with one of our Customer Service Specialists.

  • How many poses can I purchase of my children?

    You are welcome to purchase as many pictures/poses as you want as long as there is an order form per picture/pose. Parents are more than welcome to be in the picture!

  • When will my pictures be delivered?

    Your School Portrait order will be delivered to your child(ren)’s school within 3 to 4 business weeks.

  • What is the date and location of Picture Day?

    Please call our Studio at 1(800)846-8469 and one of our Customer Service Specialists would be happy to assist you.

  • Are Retakes offered for Spring Personality Portraits?

    In the Spring, we do not offer Retake Days. However, you are welcome to contact our Studio at 1(800)846-8469 to find another school near you with an upcoming Picture Day.

  • Was my child photographed for a Personality Portrait (individuals) even though I did not place an order?

    Personality Portraits are only taken if there was an order placed the day of Picture Day or before. However, if your student was present on Picture Day, they were photographed in the Class Picture.

  • Can I still purchase the Class Picture even though my student didn’t take an individual?

    Yes, you can still purchase your student’s Class Picture for Middle Schools and Elementary Schools. There is an opportunity to purchase the school’s extra prints before placing an order directly through Parsons. If your school no longer has these prints available, you can place an order by calling our Studio at 1(800)846-8469.

  • Can I bring a sibling in the spring who does not attend the school to be photographed?

    Yes, you can bring a sibling, or any family member, to be photographed at your school. Our onsite team will have extra order forms available to fill out.

PORTRAIT PHOTOGRAPHY FREQUENTLY ASKED QUESTIONS

Email parsons@parsonsphotography.com if you've got more questions and we'll do our best to answer.

  • What are your Business Hours?

    We are open Monday through Friday, 8:30 a.m. to 5:00 p.m.. Hours may vary during or around Holidays.

  • What is the pricing for a session?

    Please call our Studio at 1-800-846-8469, and we would be happy to assist you!

  • What type of Sessions do you offer?

    We offer a variety of Sessions including Business, Family, Commercial, and Seniors.

  • Do you photograph Sessions on Saturdays?

    Yes we do! However, they must be scheduled and paid in full in advance, and depends on our photographer's availability.

  • Do you photograph Sessions outside?

    Most definitely! We have a few favorite outdoor locations, but we are also open to have a go-see, free of charge, at a location we haven’t photographed at before.

  • How do I go about scheduling a Session?

    Before scheduling a session, we would love to have the opportunity to schedule a consultation, free of charge, to discuss clothing, posing, and share samples with you. Please call our Studio at 1-800-846-8469. If you wish to schedule a Business Session, no consultation is required.

  • Do you offer Gift Certificates?

    Yes we do! We offer Gift Certificates at any amount. You are welcome to purchase one at our Studio.

  • How long do you keep images on file?

    We have archives dating back to 1978, and are more than happy to produce prints!

  • How much does it cost to restore an old picture?

    In order to give an accurate estimate, we would love the opportunity to have one of our artists take a look at the print, in person, at our Studio.

  • Once I have placed my order, when will it be ready?

    Our turnaround time depends on the type of order. Business: 1-2 business weeks Family: 3-4 business weeks Senior: 3-4 business weeks Commercial: 2-3 business weeks ** If you are needing an order rushed, be sure to let us know and we will see what we can do!